Store Policy

Quality & Handmade Products

At Forest View Estate, all of our products are carefully handcrafted in small batches using quality ingredients and materials. Due to the handmade nature of our goods, slight variations in colour, scent, or appearance may occur and are considered part of their unique character.

Custom Orders

Custom or personalised orders are made specifically for you and therefore cannot be returned or exchanged unless faulty. Please ensure all details provided at the time of ordering are correct.

Candle & Product Care

For best performance and safety, please follow all care instructions provided on product labels. Forest View Estate is not responsible for damage caused by misuse or failure to follow safety guidelines.

Forest View Estate respects your privacy and is committed to protecting your personal information. Any details collected through our website, including your name, contact information, and delivery details, are used solely for the purpose of processing orders, providing customer support, and improving your shopping experience.

We do not sell, trade, or share your personal information with third parties except where necessary to complete payment processing, shipping, or where required by law. All information is stored securely and handled with care.

By using our website, you consent to the collection and use of your information in accordance with this policy.

If you have any questions regarding your privacy or how your information is handled, please contact Forest View Estate directly.

Thank you for supporting Forest View Estate — where every product is created with care, craftsmanship, and a love of nature.